Many companies were concerned about being unable to contact their consumers efficiently during periods when being outdoors was a life-threatening danger.

On the other hand, chatbots emerged as a solution that saved time and money while enabling automated customer care.

Chatbots have allowed companies to give customer service 24 hours a day, seven days a week.

An increasing number of enterprises are using these bots to generate leads or answer questions.

A chatbot imitates people and updates itself to offer better results using artificial intelligence.

This blog will teach you all you need to know about chatbots.